that won't work even though photoshop is included in that suite.
eg, using a cs6 suite serial number with a photoshop cs6 installation file. ie, you can have a valid serial number, but if it's for program A and your installation file is for program B, you will see an invalid serial number message.Ĭommon mismatches are language/region (eg, serial number is for western europe and installation file is eastern europe), platform (eg, serial number is for a mac and installation file is win), license type (eg, education vs enterprise vs individual).Īnd one of the most common is using a program installation file with a suite's serial number. The program will automatically communicate with the company's website to confirm the serial number, and you can begin using Acrobat on the new computer.Assuming you're using a valid adobe serial number (6 groups of 4 numbers), you have a mismatch between your installation file and serial number.
Enter your serial number when prompted, and then click the "Activate" button. Run the Acrobat installation program on the new computer. To download the trial version, click the "Download" tab at the top of the page, select "Product Trials," click the "Try" link under the Acrobat listing and then follow the prompts. If you purchased Acrobat from Adobe, hover your mouse over your name and select "My Orders." Click the "Download" link next to the entry for Acrobat and then follow the download instructions.
Hover your mouse over your name at the top of the screen, and then select "My Products and Services." Click the arrow next to "Adobe Acrobat" to view the serial number.ĭownload the installation file from the My Adobe website to the new computer. Find your serial number by logging in to the My Adobe website (link in Resources) using the same username and password you used when you first activated the software.
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